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This report provides information about refund transactions by reason code. Use it to monitor the percentage of refunds refunds.
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Review your activity at similar type stores to see if an unusual refund activity is occurring, you can do this by running the report and consolidating by venue or store. You may want to review your refund policy if this number is excessive. Some customers elect to not offer cash refunds and only provide them on gift cards. You may also elect to require that all transactions be verified against original sales receipts if you are concerned about the validity of refunds. |
Details
User provides details and generates a refund sales report. User specifies the report by the venue, store, group, or register, and then provides details such as department, size, and the date range which the sales are to be reported.
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