Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Version 1 Current »

Scenario: User uses installer and does not configure MYSQL 5.6 correctly, the app will not open and user will not be able to use retailcloud POS.

 

Steps to take:

  1. Go to Control Panel on your Windows Machine and uninstall MYSQL Server 5.6
  2. Uninstall everything with MYSQL on Control Panel
  3. Navigate to your C: Drive
  4. Go into Program Files and delete the folder MYSQL
  5. You will need to reveal your hidden items on your C: Drive because there is a MYSQL directory hidden by default that you need to delete
    1. On windows 10, you go on C: drive, From the top Toolbars select Views, check box Hidden Items, now you will see folder Program Data.
    2. On Windows 7, you go to C: drive, Choose Organize, select Folder and search options, show hidden folders, Program Data
  6. Delete the MYSQL Folder from Program Data folder


Now you should be able to reinstall MYSQL without any issue.


  • No labels