Merchant Best Practices Checklist
The items below serve as a checklist for merchants and/or VARs who will be installing the PowaPOS T25 onsite. These are best practices to ensure the full POS solution (software, hardware, and processing) is functioning as expected and will not interrupt the flow of business.
| Item | Description |
|---|---|
| Did you get the right part numbers from your distributor? | Make sure you received all the correct part numbers from your distributor (e.g. T25, S10 Scanner, Cash Drawer, Cash Drawer Cable, Tablet cable, etc.). |
| Do you have the right cash drawer? | The T25 is compatible with 24V cash drawers using Epson printer cables. Ensure you are using a certified cash drawer and cable combination to avoid any damage to the T25 or the cash drawer. |
| Dedicate a data line | Many merchants will offer free WiFi to their customers. Many payment applications will require a WiFi connection to process transactions. To avoid connectivity issues due to limited or over-used bandwidth, it is recommended that you dedicate a data line for use by the payment applications and devices only. This will also add an additional level of security. |
| Charge your tablet | Make sure you charge your tablet. Many tablets will not power up until they have at least a 7% charge. The T25 will charge the tablet when plugged in, however at a slower rate than the standard AC Power adapter that is provided by the tablet manufacturer. |
| Are Bluetooth devices synced? | Ensure that any Bluetooth devices being used with the payment app and T25 are synced to the tablet (e.g. Powa S10 Scanner, third party magstripe readers, etc.). If the tablet is not recognizing the device in the Settings, restart the Bluetooth device and recheck. |
| Test your payment app | Make sure you have run through several test transactions and reports to ensure your new payment application, T25, and payment gateway are functioning as expected. |
| Start selling! | If all of the above items check out, you are ready to start using your new payment application and T25. The rest is up to you. |
