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Problem

We have seen customers unable to log into CAS due to their IP address being blocked. 

Solution

Verify that the IP address can be pinged and then change the DNS address

Steps

  1. How toFix - if you cannot connect to a website: http://www.wikihow.com/Fix-if-You-Can't-Access-a-Particular-Website
  2. How to change DNS Address: https://developers.google.com/speed/public-dns/docs/using

 

An additional site: http://www.computerhope.com/issues/ch001161.htm

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