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Verified returns can only be processed once the transaction has settled. If the transaction has not settled the user will get an error from Auth.net "Auth.net error: The referenced transaction does not meet the criteria for issuing a credit [54]". Once the batch settles the user can process the return.
Details:
All transactions work the same as the sales screen except that the amounts are decremented from the register. Also all options have the same function as they had when performing a normal sale.When returning items, that had a discount applied or the Quantity has changed, user can use the line item edit to apply for both. The system will recognize the difference and apply the discount accordingly.
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Refund Verification
Allows the users to verify returned items against a purchase receipt number for a quick return or exchange, by setting the return verification on the CAS or at the POS
After selecting return, the refund reason can be selected, and the verify option will be able to be checked. the user can then select the transaction. Allowing for a quick return of all items in that sale or an exchange.
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