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Refund codes are used at the sales screen on the POS to track the reasons why product was returned. The reason is displayed on the Refund Report. Refund Codes are a type of Transaction Code and can be created on CAS under Management>Transaction Codes>Refund Code.
Each Refund Code must have its own unique Description. This will show up in reports so you should name them carefully. If you try to create a reason code with an existing name a popup will displayed asking you to confirm this activity. It is not advisable to create codes with the same name. This will lead to confusion when reviewing reports.
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