Commit Manual Sales


To get to Commit Manual Sales you go to Transactions>Sales>Commit Manual Sales.

The Commit Manual Sales function allows a user to close a Manual Sale and post all the media collected. Data entered here will adjust the register totals and will be reflected on all sales reports.


User commits a manual sale by selecting a transaction number and status from the drop-down boxes, providing a commit reason, entering  the dollar amount from the various payment modes, and then clicking commit. The transaction number is followed by date, store/warehouse and register.

The required sales/refund amount will already be set. As amounts are added to different payment modes, the sales/refund amount entered will increase until it matches the required. Once completed the user clicks commit for the transaction to go through.

Note: Changes made to items after initiating the manual sale and before committing the manual sale, reflect the new data for the committed sale (the new data will override what was present when the manual sale initiated).

Note: When you commit a Manual Sales on the UI it will give you transaction number as 1, when you commit a Manual Sales from import it will give you transaction number as 2

Bug Reporting

The Commit Manual Sales screen has the Report a Bug button. This button is for the user to report an error they have received. The user must recreate the error so it can be captured, and then the relevant logs are emailed to the support staff. The process is for the user to press the Report a Bug button. You know the report a bug is activated when a pop up message appears stating that Report a Bug is activated. This will create enhanced logs and the user would then replicate the error. When the error occurs, the logs are sent to the support staff for review.


Access to this function at an enterprise level is limited by default to the System Administrator and Financial users only. Accounting, store managers, warehouse general managers as well as zone managers may commit manual sales at Venues or Store assigned to them.