Merchant is trying to log into the tablet using their System Admin credentials.

Step-by-step guide

System Admin is not your day to day login, its reserved for Managerial functions like setup and adding features. We have a Financial Role that has high access rights on the tablet and Cashier role that has limited access on the tablet. 

  1. Log in using the Financial user for set up and supervisory functions on the tablet
  2. Log in using the Cashier user for handling sales and customer facing activities

 

You may also want to use visual panels to communicate related information, tips or things users need to be aware of.

Related articles

Related articles appear here based on the labels you select. Click to edit the macro and add or change labels.

Related issues