Configuring POS Hardware
- support
- Cameron Bolourchi
- Kristy Sherman
This is used to set up the accessories, such as the scanner , display pole, printer, and scale so that they will be recognized by the system. With the correct settings merchants can be able to gather the correct hardware for their business as well as provide the users with the tool to best create sales.
POS Printer:
Printer come in a variety of types the two best used by the POS application are LPT1 and USB receipt printers. Merchants can determine what the best would be for them, and what options they would like to include on their receipts. With settings set to USB and the drivers installed, it will operate as the same as the scripted or an LPT1 printer.
Printer Type:
For Star TSP600 Series Printer.
Please download driver and use the "Add Printer" option In the Printer and Fax section under the Control Panel.
For other printers please refer to manufactures website for the driver.
NOTE: If there is no printer present or if the printer is shut off or not functioning, the POS will not allow for an opening of the bank or to finish any transactions. In this case, select port com8 which sets up a virtual port for the system to think it is sending transactions there.
Scanner:
Select Port: Any of the com ports can be used
Baud: 9600
Data Bits: 8
Stop Bits: 1
Parity: NONE
POLE SETTINGS:
Supported pole displays (WinPOS), as of July 1 2016
- AppoStar - Serial Comm 4 (no driver)
- LogicControls - USB Comm 5 (with virtual com port driver
Other Info:
Here is a link to install USB Pole Display
The display pole needs to have Epson emulation to communicate with the POS. Refer to the manufacture manual for DIP switch instructions or software instructions to change command emulation to Epson ESC/POS.
Select Comm 1 , 2 , 3 etc depending on the serial port the pole is plugged into the hardware.
Most 2 line poles can be supported but for safest results we recommend you only buying certified devices. Please note that a power source is required for the display.
Display poles besides being required in several jurisdictions provide the customer with a visual of what is being charged and the total for the sale. This gives the customer the opportunity to see the transaction as it is rung up, giving them the chance to verify the actual price with the expected amount, thus preventing any surprises or corrections after the sale has been completed.
Bixolon BCD-1000 serial Pole display. (image)
The driver for the pole display may not be necessary and may actually prevent the pole display from working.
Installation for window xp:
1- Plug to Com port
2- On the POS hardware setting, select com port depending on the serial port is plugged into the hardware.
3 - Go to the transaction screen and the pole display should show a welcome greeting.
Logic Controls PD3000U-BK (image)
The Logic Controls Pole Display is a USB device with a dedicated power source, both must be plugged in to use it. It utilizes a Virtual Com Port to communicate with the POS. You will need to manually download/unzip the drivers specific to your operating system below and install the Pole Display using Windows Device Manager. The Com Port it is installed on will be listed here (probably Port 5) in the Device Manager, set that in the POS Hardware Settings. The Pole Display will not automatically install when you plug it in. You can test communication with Putty and using the Virtual Com Port.
If you have Protech and need Powered Com Port please follow these instructions.
Pin Pad:
Pin based debit cards are certified for processing on Zivo (Redfin) and Tsys gateways. Debit cards provide retailers with a lower cost alternative and may provide you with additional protection against chargebacks. Settings for the actual pin pad are set here. The PP1000SE adapter must be a powered RS232 Pin Pad connection that goes from the Register 1000SE pin pad (do not use a USB adapter).
Save Button will update the hardware settings in the database as specified by the user configuration. Back button will take you back to the main menu.
Scale:
Integrating a Honeywell Scale/Scanner
Bar Code Scanner:
Special case scenario if you want the Bar code scanner to not read the first digit, read the next 5 digits and not read the rest. Example, Before: 1111111111111 After: x11111xxxxxx
Use this instruction:
